API returning exceptions

Incident Report for Envato

Resolved

This incident has been resolved.

Posted Jun 26, 2017 - 09:13 AEST

Monitoring

Capacity has been restored and the API service is recovering. We are continuing to monitor the situation.

Posted Jun 23, 2017 - 15:49 AEST

Identified

We have identified the cause as a piece of our AWS infrastructure being unavailable and under provisioned and we are working with them to rectify the issue.

Posted Jun 23, 2017 - 11:18 AEST

Investigating

We are currently investigating increased exception rates on the API.

Posted Jun 23, 2017 - 11:06 AEST