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Have you noticed an issue that isn't being reported here? Please get in touch:

- Envato Market or Account issue: https://help.market.envato.com/
- Envato Elements issue: https://help.elements.envato.com/
- Envato Studio issue: https://studio.envato.com/contact
- Envato Tuts+ issue: https://support.tutsplus.com/
- Milkshake issue: https://help.milkshake.app/

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Elements Earnings Report ? Operational
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Author Sign Up Operational
Elements Author Tools ? Operational
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Envato Verify scheduled maintenance Dec 12, 17:00-18:00 AEDT
The third party provider we use to conduct Author ID checks is undergoing maintenance.

When will this happen?
Sunday, December 12th, 2021
Time: 5-6pm AEST (6-7am UTC)

Estimated service disruption
60 minutes

During this time authors will not be able to complete their issued ID check. We ask you to refrain from completing your ID check during this window and to try again at a later date.
Posted on Dec 6, 18:08 AEDT
Past Incidents
Dec 7, 2021

No incidents reported today.

Dec 6, 2021
Resolved - This incident has been resolved.
Dec 6, 17:46 AEDT
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 2, 19:47 AEDT
Update - We are continuing to investigate this issue.
Dec 2, 19:31 AEDT
Investigating - We are currently investigating this issue.
Dec 2, 19:06 AEDT
Resolved - The incident has been resolved.
Dec 6, 03:41 AEDT
Investigating - We are currently investigating an incident that affects Envato Elements.
Dec 6, 03:17 AEDT
Dec 5, 2021

No incidents reported.

Dec 4, 2021

No incidents reported.

Dec 3, 2021

No incidents reported.

Dec 2, 2021
Completed - The scheduled maintenance has been completed.
Dec 2, 13:17 AEDT
Update - All complete. Due to this maintenance there will be a slight delay in calculating earnings today but service to the Earnings Report has been restored.
Dec 2, 13:16 AEDT
Update - Update taking a little longer than we expected, Earnings Report will be restored as soon as this database upgrade is complete.
Dec 2, 12:04 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 11:00 AEDT
Scheduled - We will be upgrading our database size and applying some performance improvements. During this time Elements Earnings Report will be intermittently unavailable.
Dec 1, 14:18 AEDT
Completed - The scheduled maintenance has been completed.
Dec 2, 13:15 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 12:15 AEDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Dec 2, 11:17 AEDT
Resolved - This incident has been resolved.
Dec 2, 08:09 AEDT
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 2, 08:02 AEDT
Update - We are continuing to investigate this issue.
Dec 2, 07:37 AEDT
Investigating - We are currently investigating this issue.
Dec 2, 07:36 AEDT
Dec 1, 2021
Resolved - This incident has been resolved.
Dec 1, 09:07 AEDT
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 1, 08:57 AEDT
Update - We are continuing to investigate this issue.
Dec 1, 08:34 AEDT
Investigating - We are currently investigating this issue.
Dec 1, 08:34 AEDT
Nov 30, 2021

No incidents reported.

Nov 29, 2021
Completed - The scheduled maintenance has been completed.
Nov 29, 12:40 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 12:21 AEDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 29, 12:04 AEDT
Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.