All Systems Operational

About This Site

Have you noticed an issue that isn't being reported here? Please get in touch:

- Envato Market or Account issue: https://help.market.envato.com/
- Envato Studio issue: https://studio.envato.com/contact
- Envato Tuts+ issue: https://support.tutsplus.com/

envato.com   Operational
Market Operational
themeforest.net   Operational
videohive.net   Operational
codecanyon.net   Operational
audiojungle.net   Operational
graphicriver.net   Operational
photodune.net   Operational
3docean.net   Operational
API   Operational
activeden.net   Operational
Studio   Operational
Tuts+   Operational
SSO   ? Operational
Elements   Operational
Author Services ? Operational
Author Sign Up   Operational
Elements Author Tools   ? Operational
Video Upload Tool   Operational
Photo QC   ? Operational
Market FTP   Operational
Video Upload FTP   ? Operational
Photo Portfolio Manager   ? Operational
Forums   Operational
Sites   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 16, 2019

No incidents reported today.

Feb 15, 2019
Author sign up is broken
Resolved - This incident has been resolved.
Feb 15, 23:57 AEDT
Investigating - The author sign-up flow at https://author.envato.com/join appears not to register new authors. The sign-up form is functional but in the end it just redirects to the Market homepage instead of the author dashboard and fails to promote accounts to author status. We're investigating.
Feb 15, 21:20 AEDT
Feb 14, 2019
Envato Sites SSL certificate provisioning
Resolved - This incident has been resolved.
Feb 14, 22:12 AEDT
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 14, 19:10 AEDT
Identified - We are experiencing some disruptions with a partner service for provisioning SSL certificates. If you experience any issues related to SSL for your site, please contact customer success.
Feb 14, 17:02 AEDT
Author Sign Up maintenance
Completed - The scheduled maintenance has been completed.
Feb 14, 15:15 AEDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Feb 14, 15:14 AEDT
Update - Our scheduled maintenance for Author Sign Up has gone slower than expected. Our revised ETA for completion is one hour from now.
Feb 14, 14:36 AEDT
Update - Scheduled maintenance is still in progress with a revised ETA for one hour from now
Feb 14, 13:16 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 12:17 AEDT
Scheduled - Our scheduled maintenance for Author Sign Up has gone slower than expected. Our revised ETA for completion is one hour from now.
Feb 14, 12:16 AEDT
Author Sign Up Maintenance
Completed - The scheduled maintenance has been completed.
Feb 14, 12:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 10:00 AEDT
Scheduled - Author Sign Up will be unavailable during this time. All other Author Services will continue to operate normally.
Feb 12, 13:28 AEDT
Feb 13, 2019

No incidents reported.

Feb 12, 2019

No incidents reported.

Feb 11, 2019

No incidents reported.

Feb 10, 2019

No incidents reported.

Feb 9, 2019

No incidents reported.

Feb 8, 2019
Envato Sites SSL certificate provisioning
Resolved - This incident has been resolved.
Feb 8, 11:50 AEDT
Investigating - We are experiencing some disruptions to the service that Envato Sites uses to query the status of SSL certificates. During this time, when adding a custom domain to your site, you may see the message “*SSL is being set up for your site*” when checking the status of your custom domain. While this incident is open we recommend visiting your custom domain to check whether SSL is actually active for your site. If you experience any issues related to SSL for your site, please contact customer success.
Feb 8, 08:28 AEDT
Feb 7, 2019

No incidents reported.

Feb 6, 2019

No incidents reported.

Feb 5, 2019
Some Envato account emails are delayed
Resolved - The emails are still delivering. The issue appears to be resolved.
Feb 5, 21:09 AEDT
Monitoring - All Envato account emails that failed to send are being automatically retried and are being delivered successfully.
Feb 5, 12:34 AEDT
Identified - Our transactional email provider is still working to restore service.
Feb 5, 11:07 AEDT
Investigating - Emails for password reset and account confirmation are currently delayed. An investigation is underway.
Feb 5, 09:03 AEDT
API Scheduled Maintenance
Completed - The scheduled API maintenance has been completed.
Feb 5, 11:24 AEDT
Update - The scheduled maintenance took slightly longer than expected. We're on track to restore full service of our API within 5 minutes.
Feb 5, 11:19 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 10:45 AEDT
Scheduled - As part of our ongoing effort to continually improve experiences for both customers and authors, we will be performing maintenance on our API authentication systems at approximately 10:45 a.m. AEST, Tuesday Feb 5. As a result of this, there will be a partial outage at this time for 30 minutes.

During this time, our API authorisation will be in read only mode. APIs and API docs will still be available.

For more info see: https://forums.envato.com/t/api-scheduled-maintenance-tuesday-feb-5-10-45-a-m-aest/217337
Feb 1, 10:12 AEDT
Feb 4, 2019
Elements search is experiencing degraded performance
Resolved - Elements is back online, and search functionality has been restored.

Thank you for your patience.
Feb 4, 20:53 AEDT
Monitoring - Our downstream providers have provided a fix for the issues affecting search. We're monitoring the situation and will provide another update within the next 30 minutes
Feb 4, 20:28 AEDT
Update - Our downstream provider is still working to restore service.

We will provide another update within the next hour.
Feb 4, 19:30 AEDT
Update - Our downstream provider is still working to restore service.

We will provide another update within the next 30 minutes
Feb 4, 19:04 AEDT
Update - Our downstream provider is still working to restore service.

We will provide another update within the next 30 minutes
Feb 4, 18:36 AEDT
Update - The Elements service has degraded into a major outage. Our downstream provider is still working to restore service.

We will provide another update within the next 30 minutes
Feb 4, 18:10 AEDT
Update - Our downstream provider is continuing to work towards restoring service.

We will provide another update within the next 30 minutes.
Feb 4, 17:47 AEDT
Update - Our downstream provider is continuing to work towards restoring service.

We will provide another update within the next 30 minutes.
Feb 4, 17:21 AEDT
Update - Our downstream provider has identified the cause of the issue and is working to restore service.

We will provide another update within the next 30 minutes.
Feb 4, 16:55 AEDT
Update - We are continuing to work with our downstream provider to restore search functionality.

We will provide an update within the next 30 minutes.
Feb 4, 16:31 AEDT
Update - We are continuing to work with our downstream provider to restore search functionality
Feb 4, 16:02 AEDT
Identified - We've identified an issue with our downstream provider and are working to restore the search functionality
Feb 4, 15:29 AEDT
Feb 3, 2019

No incidents reported.

Feb 2, 2019

No incidents reported.

← Incident History Powered by Statuspage