Video processing has returned to normal, we will continue to monitor the situation. There will be no more updates on this incident.
Posted Jul 21, 2020 - 03:19 AEST
Monitoring
We are continuing to process unusually high volumes of video uploads. Processing is currently taking longer than usual. The next update will be provided in approximately 8 hours.
Posted Jul 21, 2020 - 01:47 AEST
Update
We are continuing to investigate this issue.
Posted Jul 20, 2020 - 22:58 AEST
Investigating
Error rates have increased and we are investigating further. An update will be provided in 1 hour.
Posted Jul 20, 2020 - 19:46 AEST
Update
We are still experiencing delays processing video uploads. We are continuing to monitor the situation.
Posted Jul 20, 2020 - 18:25 AEST
Monitoring
We've identified an issue and are expecting affected services to be back soon.
Posted Jul 20, 2020 - 17:29 AEST
Update
We are continuing to investigate this issue.
Posted Jul 20, 2020 - 17:28 AEST
Investigating
We are aware of issues preventing videos from being processed. We are currently investigating the issue