ftp.author.envato.com is offline

Incident Report for Envato

Resolved

This incident has been resolved.

Posted Jan 01, 2019 - 16:12 AEDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 31, 2018 - 17:23 AEDT

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 30, 2018 - 21:12 AEDT

Update

Issue has been identified. A fix is in progress, and is estimated for deployment within 24 hours.

Posted Dec 30, 2018 - 21:12 AEDT

Update

We are continuing to investigate. We have narrowed the root cause of the issue down to a faulty launch configuration.

Posted Dec 30, 2018 - 11:24 AEDT

Investigating

We are currently investigating this issue.

Posted Dec 30, 2018 - 10:13 AEDT

This incident affected: Author Services (Video Upload FTP).