Long running sporadic problem with item downloads

Incident Report for Envato

Resolved

This incident has been resolved.

Posted Apr 16, 2020 - 11:34 AEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 16, 2020 - 11:11 AEST

Investigating

We are investigating a long running issue regarding 504 errors when downloading items from marketplace.

Posted Apr 16, 2020 - 09:24 AEST

This incident affected: Market (themeforest.net, videohive.net, codecanyon.net, audiojungle.net, graphicriver.net, photodune.net, 3docean.net).