Unable to accept/update some item types for authors

Incident Report for Envato

Resolved

This incident has been resolved.
Posted Mar 18, 2023 - 01:20 AEDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 18, 2023 - 01:10 AEDT

Update

We are continuing to work on a fix for this issue.

* New stock video uploads are operational again.
* New photo uploads are operational again.
Posted Mar 17, 2023 - 12:44 AEDT

Update

We are continuing to work on a fix for this issue.
Posted Mar 17, 2023 - 09:02 AEDT

Identified

The issue has been identified and a fix is being implemented.
Posted Mar 17, 2023 - 07:11 AEDT
This incident affected: Market (themeforest.net, codecanyon.net, audiojungle.net, videohive.net, graphicriver.net, photodune.net, 3docean.net) and Author Tools (Portfolio Management).