Some Envato account emails are delayed

Incident Report for Envato

Resolved

The emails are still delivering. The issue appears to be resolved.

Posted 3 months ago. Feb 05, 2019 - 21:09 AEDT

Monitoring

All Envato account emails that failed to send are being automatically retried and are being delivered successfully.

Posted 3 months ago. Feb 05, 2019 - 12:34 AEDT

Identified

Our transactional email provider is still working to restore service.

Posted 3 months ago. Feb 05, 2019 - 11:07 AEDT

Investigating

Emails for password reset and account confirmation are currently delayed. An investigation is underway.

Posted 3 months ago. Feb 05, 2019 - 09:03 AEDT

This incident affected: SSO.